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2012 GBA Annual Meeting Guest Speakers Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness Ray Davis, President & CEO Umpqua Bank, Roseburg, OR
Game Changers: New Technologies that are Raising the Bar for Banks Jack Vonder Heide, CEO Technology Briefing Centers, Inc., Oakbrook, IL
Economic Outlook for 2012 and Beyond Albert W. Niemi, Jr., Ph.D., Dean Edwin L. Cox School of Business Southern Methodist University, Dallas, TX
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When Ray
Davis took over the regional South Umpqua Bank (and its five branches)
in 1994, many poked fun at his insistence that employees answer the
phone with a cheery "World's Greatest Bank." Now, many accept that
statement without question. Ray will share his thoughts on the
leadership discipline and creative thinking that made Umpqua Bank get
bigger, better, more agile, and more customer focused, and turned it
into the persistent competitor it is today.
Bank customers want innovative solutions for today’s
complex financial needs. The pace of technology development has
quickened and competitors are rolling out attractive new solutions that
can impact a bank’s existing business and future growth. This session
discusses the banking technology outlook for 2012-2013, the new
technologies customers will demand and some of the creative ways banks
can deliver increased function while working within budgetary
constraints. These technologies can increase customer loyalty and
provide revenue potential.
Join Dr.
Niemi as he shares his thoughts about the national outlook for the
remainder of 2012 and for 2013. In particular, he will focus on three
major keys to recovery: Job creation, the housing industry and consumer
spending. He also will make long-term projections to 2030 about the
winners and losers at the state level as well as look at the major
challenges to America’s global standing.