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Branch Managers Institute

Date and location to be announced soon

Not to state the obvious, but the financial services industry has rapidly become exceedingly competitive in the last few years.  More often than not the forecasters claim the battle has only just begun.  Financial Institutions find the competitive battle must be fought on numerous fronts -  recruiting exceptional managers and employees, setting profitable rates that attract and retain customers and the all-important issue of customer service, just to name a few.

Does your team have the skills necessary to lead and motivate today's employees in providing exceptional customer service?  Customers will continue to do business with you or seek out new providers that recognize them as individuals and are able to meet their needs through a variety of dependable, well-managed delivery systems.

Your branch locations are some of your most important distribution channels.  Their smooth, consistent operation is critical to maintaining and attracting business.  With this in mind, we have put together a program designed especially for Branch Managers.  This dynamic, interactive program includes approximately 20 hours of class time.

Who Should Attend
Branch Managers, assistant branch managers, supervisors or anyone charged with branch administration responsibilities will benefit from this intensive three-day program.  New branch managers will develop the skills needed to become truly effective in their jobs.  Veterans will receive a valuable review, along with new ideas for maximizing performance and developing and maintaining a competitive edge.  Human resource officers or those who want to improve their communications and management skills will also benefit.
 

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